Privacy Policy
Last updated: [date]
This policy explains what personal data [business name] ("we") handles for TouchMenu and this website.
Restaurant data stays on your computer
Menus, orders, bills, staff accounts and the activity log are stored on the restaurant's own computer. We don't receive or store them. Guests' phones connect to the restaurant's computer over its local network.
Ordering over mobile data
A restaurant can choose to let guests order over mobile data. Their phones then reach the restaurant's computer through relay.touchmenu.app, which runs on Cloudflare. The relay passes the menu, orders and messages between the phone and the restaurant as they happen and does not store them. It keeps the restaurant's identifier and a scrambled (hashed) form of its connection secret, so that only that restaurant's computer can connect. Cloudflare may keep standard technical logs, such as IP addresses, for security. The feature is off unless the restaurant turns it on.
What we receive
- Purchases: when you buy a subscription, our reseller Lemon Squeezy collects your name, email, billing address and payment details. We receive your name, email, the plan and the order details, but not your full card number.
- Licence checks: the software sends your licence key and an identifier for the computer it runs on to activate and check the licence.
- Support: anything you send us when you ask for help.
- Website: our host, Cloudflare, keeps standard server logs (such as IP address and pages visited) for security. We don't use advertising trackers or analytics cookies. The website remembers your language choice in your own browser.
Why we use it
To provide and license the software, handle payments and invoices, give support, and meet legal and tax obligations.
Who we share it with
Lemon Squeezy (payments and licences), Cloudflare (website hosting and the mobile-data relay), and authorities when the law requires it. We don't sell personal data.
How long we keep it
While your subscription is active and afterwards as long as needed for tax and accounting rules.
Your rights
You can ask to see, correct or delete your personal data, subject to legal limits, by writing to support@touchmenu.app.